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Important Phone Numbers

How can we help?

We are just a phone call away. For most issues, your best route is to call our Member Services department (1.888.282.3426).  If you have a question about your account, our products and services, or need to report a lost or stolen card, please call the appropriate number listed below.

 

Member Services
205.985.2828 or 1.888.AVADIAN (1.888.282.3426)

Telephone Banking
205.985.0550 or 1.800.874.1394

Real Estate
205.985.2875 or 1.800.874.5663
Fax: 256.428.1175

Asset Recovery
205.985.2821 or 1.800.874.8012
Fax: 205.985.2849 or 1.800.874.3870

Business Services
1.800.874.3925
Fax: 205.985.2826

Activate a New Debit or Credit Card
1.800.411.6390 (After you activate your card, stay on the line to set your PIN.)

Change a Current PIN 
1.877.746.6746

Lost/Stolen VISA® Credit/Debit Cards
1.800.682.6075
Outside the US and Canada 206.352.3482 (collect)

VISA® Rewards Redemption Center
1.877.909.1450

Declined Card Transactions
1.888.526.0404
Outside the US and Canada 206.352.4954 (collect)



The credit union is federally insured by the National Credit Union Administration.
Additional insurance of up to $250,000 on your savings accounts is provided by Excess Share Insurance Corporation, a licensed insurance company.

Equal Housing Logo Equal Housing Opportunity Lender. 
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