If you’ve been on this site for any length of time, we hope you're aware of this message: We exist to serve our members. All of our members.
We are committed to providing everyone, including members with disabilities, full access to our facilities, products, and services.
We continue to look for ways to enhance our facilities, services, and accommodations so that our member experience is consistent with our Mission Statement. The following information details some of the options Avadian Credit Union provides its members.
Assistive-technology friendly website
Avadian provides a modified website designed to accommodate our members who utilize assistive technologies when using the Internet.
Branch accessibility
All of our branches offer accessible parking spaces, ramps in locations with steps, and easy-to-open doors.
All branch locations have drive-up ATMPlus+ machines, which allow members to talk with an Avadian representative Monday through Friday from 7 a.m. to 6 p.m. and on Saturday from 9 a.m. to noon. (The Midtown branch's ATMPlus+ is in the adjacent garage.) If assistance operating the ATMPlus+ is needed, you may call the branch and someone will be glad to help you.
We also provide accessible Safe Deposit Box rooms at select locations. Safe Deposit Boxes are only available at the following branches: Colonnade, Greystone, Homewood, Hoover, Huntsville (South Parkway), Pelham, Dothan (West Main Street), Geneva, and Vernon.
Find the branch nearest you
Interactive Teller Machines (ATMPlus+ Machines)
Avadian's ATMPlus+ machines are equipped with Braille keypads, speech-output, and voice-instruction functionalities (when a headphone is inserted) to assist those who are blind or have low vision. To further ensure our member's privacy, each ATM is also equipped with a phone jack for earbuds or headphones.
Find an ATMPlus+ near you
As a member of our credit union, we strive to provide many avenues to ensure that we meet your needs. If you are a member with a disability and encounter an issue that interferes with your ability to access our facilities, products, or services, please contact us:
By phone: 1.888.282.3426
By email: callcenter@avadiancu.com
By letter to:
Avadian Credit Union
P.O. Box 360287
Birmingham, AL 35236-0287